|
Terms & Conditions |
Payment Methods
You may purchase products from this site using a
Visa, Mastercard, Switch, Solo or Delta cards . Alternatively you may send a
cheque or international money order made payable to
Global Trade Net Ltd, Unit 4 Tower Complex, Gibson Road,
Caenby Corner, Hemswell Cliff, Hemswell, Gainsborough, Lincolnshire, DN21 5TN,
United Kingdom. Please allow time for cheques to be cleared before goods are
dispatched. All Prices include VAT
Delivery
Domestic Appliances
All new domestic appliances come direct from the
manufacture and typically take 7 working days (excl.
American Appliances
& Range Cookers which take between 10 - 21 days depending on the make).
You will be notified by telephone of the delivery day on receipt of your order.
In the unlikely event that the Manufacture is out of stock of your chosen
appliance you will be contacted and given the option to cancel your order or
have it put on back order with an estimated delivery date.
Delivery is Subject to Site Conditions. (UK. Mainland Only ) Please Note.
If you instruct us to put domestic appliances on back order your credit card
will be charged the full cost of the goods. However we will give a full refund
anytime up to the day before the goods are due to be delivered.
Please note that delivery times may be affected by seasonal demand, at such
times we will notify you by telephone of any delays.
UK. Delivery -
We offer up to 50 miles radius delivery on graded appliances and New Domestic
Appliances can be delivered on request by courier over the 50 miles radius in UK
Mainland.
Domestic Appliance Installation & Disposal
Disposal -
Please note that we are unable to takeaway old
appliances.
Installation -
Please note that we are unable to
supply installation service to any appliances.
Please Note - When you sign
your delivery note you are signing to say you have received the goods & services
ordered.
Guarantee
Domestic Appliances
All domestic appliances are guaranteed for
12 months, All service contact information is supplied with every appliances. If
you require further information for a specific manufacture please do not
hesitate to call us on (01427) 668586
Should you move address, please ensure to notify the
manufacturer of your new address to continue the validation your warrantee.
Please Note
The above guarantee does not cover
physical damage, damage caused by fire, liquid immersion,
spillage, lightening strikes and appliances used on
commercial premises. All refunds will be made within 30 days of us
agreeing to do so.
Unless otherwise stated all domestic appliances sold on this site are
guaranteed for use on Domestic premises only. If appliances designed for
domestic use are use on commercial premises the Manufacturers warranty may be
invalidated.
Complaints
Any complaints regarding goods or services supplied should be made to
Global Trade Net Ltd
and either- Posted to - Global
Trade Net Ltd, Unit 4 Tower Complex, Gibson Road, Caenby Corner, Hemswell Cliff,
Hemswell, Gainsborough, Lincolnshire, DN21 5TN.
Faxed to - 05600767875
Emailed to -
sales@globaltradenetltd.com
All complaints will be kept confidential and dealt with in a fair and
efficient manor. We will endeavour to respond to your complaint within 3 working
days.
Working Hours
Our normal office hours are 10am - 4.00pm Monday - Sunday
Your Right To Cancel
You have the right to cancel your order within
seven working days following the day after the date of delivery and return the
goods supplied to us for a full refund. You must notify us in writing during
this period of your intention to cancel by
Letters to - Global Trade Net Ltd, Unit 4 Tower Complex,
Gibson Road, Caenby Corner, Hemswell Cliff, Hemswell, Gainsborough,
Lincolnshire, DN21 5TN.
Fax
to - Global Trade Internet Sales : 05600767875 - Email
sales@globaltradenetltd.com
Should you wish to cancel your order, any
goods supplied must be returned to Global Trade Net Ltd, Unit 4 Tower Complex,
Gibson Road, Caenby Corner, Hemswell Cliff, Hemswell, Gainsborough,
Lincolnshire, DN21 5TN at your own expense
within the seven
days of your notice to cancel. Providing the goods are returned
unused in their original condition along with all the
accessories supplied and original packaging you will receive a full
refund within 30 days of giving us your notice to cancel .
If new goods are returned in a un-saleable condition they may be
refused or subject to a restocking fee of 20%. |
|
|